Buying & licensing
What does £175 get me?
All 12 vwxflow tools and the live spec sheets, plus minor updates and fixes for version 1 and access to our 24/7 chatbot support. It’s a one-off payment for a perpetual licence. There is no subscription.
Is sales tax included?
No. The price is £175 + sales tax. Sales tax (such as VAT or GST) is added at checkout based on where you are. Orders are processed by Paddle.com, our online reseller and Merchant of Record, who sends your receipt and tax invoice. Business customers can enter a VAT number where it applies.
How many computers can I use it on?
One licence is for one named user on up to two of their own computers, for example a desktop and a laptop. See the EULA for the full terms.
Do you do studio or multi-seat licences?
Yes. Get in touch and tell us how many seats you need.
Can I get a refund?
Yes. You can get a full refund within 48 hours of purchase, no questions asked. Request it through paddle.net or our contact page. A refund revokes your licence. See the Refund Policy.
Compatibility
Which version of Vectorworks do I need?
Vectorworks Spotlight 2027 on Mac. vwxflow uses Spotlight features, so it won’t work in Vectorworks Fundamentals or other editions without Spotlight.
Does it work on Windows?
Windows support is coming soon. For now vwxflow is Mac-only. Let us know if you’d like us to tell you when it’s ready.
What about older or future Vectorworks versions?
Version 1 is built and tested for 2027. We’ll announce support for future Vectorworks releases when they’re ready.
Is vwxflow made by Vectorworks?
No. vwxflow is an independent third-party plug-in suite by TRD Ltd. It is not affiliated with, endorsed by, or connected to Vectorworks, Inc.
Using vwxflow
Do the objects stay editable?
Yes. Everything vwxflow draws is a parametric plug-in object. Select it and change the settings in the Object Info palette at any time.
Can I share files with people who don’t have vwxflow?
Yes, they can open and view your files. vwxflow objects will display as drawn, but they’ll need vwxflow installed to edit the object settings.
Are the spec sheet figures safe to rely on for rigging or structures?
No. Spec sheets are for counting and planning. Loads, weights and structural checks must always be done by a qualified person using the manufacturer’s data.
Where are the LED screen products from?
The LED and 3D screen tools include real product data for common tiles. If yours isn’t there, you can enter custom tile sizes and resolution.
Install & support
How do I install it?
It takes about five minutes. Follow the step-by-step install guide.
The tools don’t show up after installing.
Make sure the vwxflow folder is directly inside your user Plug-ins folder, restart Vectorworks, then add the tools under Tools › Workspaces › Edit Current Workspace.
I’ve lost my licence key.
Check your order confirmation email first. If you can’t find it, contact us with the email you used to buy and we’ll resend it.
How do I get help?
Our 24/7 support chatbot is available any time — tap Help in the bottom corner of any page. For anything else, use the contact form.
Still stuck? Send us a message.