Please read this agreement before installing or using vwxflow. By installing, copying or using the Software you agree to these terms. If you do not agree, do not install or use the Software.
1. Who we are
This End User Licence Agreement (“Agreement”) is between you (“you”, the individual or the organisation you act for) and TRD Ltd, trading as vwxflow (“we”, “us”, “our”). vwxflow is sold through vwxflow.com. You can contact us through our contact page.
1a. Buying through Paddle
Our order process is conducted by our online reseller Paddle.com. Paddle.com is the Merchant of Record for all our orders. Paddle handles payment, VAT and other sales taxes, invoices and receipts, and provides customer service for order and payment enquiries. Your purchase is also subject to Paddle’s buyer terms. This Agreement governs your licence to use the Software, which is granted by TRD Ltd.
2. The Software
“Software” means the vwxflow plug-in suite for Vectorworks Spotlight, including all tools, scripts, resources, spec sheet templates, documentation and any updates we supply under this Agreement.
vwxflow is an independent third-party product. It is not affiliated with, endorsed by, or connected to Vectorworks, Inc. Vectorworks and Spotlight are trademarks of Vectorworks, Inc. You need your own valid Vectorworks Spotlight licence to use the Software.
3. Licence grant
When you have paid the licence fee in full, we grant you a perpetual, non-exclusive, non-transferable licence to install and use the Software:
- for one named user, on up to two computers that user owns or controls (for example a desktop and a laptop), provided it is not used on both at the same time;
- for commercial and non-commercial work, including drawings and designs you produce for clients.
Studios and companies with several users need one licence per user. Please contact us about multi-seat licences.
4. What you own
The drawings, models, worksheets and other output you create using the Software belong to you. We own the Software itself and all intellectual property rights in it. The Software is licensed to you, not sold.
5. Restrictions
Unless the law expressly allows it, you must not:
- copy, share, sell, rent, lend, sub-license or otherwise distribute the Software or your licence key;
- modify, decompile, reverse engineer, or create derivative works from the Software, or remove any protection or licence checks;
- extract the Software’s scripts, objects or resources to repackage them as a separate product;
- remove or alter any copyright, trademark or proprietary notices;
- use the Software in breach of any law.
6. Updates and support
Your licence covers the version you bought and any minor updates and fixes we release for that version. Major new versions (for example for a future Vectorworks release) may be sold separately. We provide support through our 24/7 support chatbot and our contact page. We aim to help quickly but do not guarantee response times.
7. Compatibility
The Software is designed for Vectorworks Spotlight 2027 on macOS. We cannot guarantee it will work with other versions, platforms, or after changes made by Vectorworks, Inc. or Apple to their products. Please check the system requirements on our install page before buying.
8. Refunds
You can ask for a full refund within 48 hours of purchase, for any reason. Request it through paddle.net or our contact page. When a refund is given, your licence is revoked and you must stop using the Software and delete all copies. See our Refund Policy. This does not affect your legal rights if the Software is faulty or not as described.
9. Your responsibility for your designs
The Software is a drawing aid. Dimensions, weights, counts, loads and other figures it produces are for guidance only. You remain fully responsible for checking your designs, and for making sure that staging, rigging, screens, drapes and any other structures are designed, certified, installed and operated safely by suitably qualified people, in line with applicable regulations and manufacturers’ specifications. The Software must not be relied on for structural, rigging or safety calculations.
10. Warranty
We warrant that the Software will perform substantially as described on vwxflow.com for 90 days from purchase. If it doesn’t, your remedy is for us to repair or replace it or, if we can’t, refund the price you paid. Otherwise, and to the extent permitted by law, the Software is provided “as is”, and we do not warrant that it will be error-free or uninterrupted. Always save your work and keep backups.
11. Limitation of liability
Nothing in this Agreement limits our liability for death or personal injury caused by our negligence, for fraud, or for anything else that cannot be limited by law. Subject to that:
- we are not liable for loss of profits, business, revenue, data, goodwill, or any indirect or consequential loss;
- our total liability to you under or in connection with this Agreement is limited to the amount you paid for the Software.
If you are a consumer, you have legal rights in relation to digital content that is faulty or not as described. Nothing in this Agreement affects those rights.
12. Termination
This licence ends automatically if you materially breach this Agreement. When it ends you must stop using the Software and delete all copies. Sections 4, 9, 11 and 14 continue after termination.
13. Changes
We may update this Agreement for future versions of the Software. The version that applies to you is the one in force when you bought or updated your licence.
14. Law
This Agreement is governed by the law of England and Wales, and the courts of England and Wales have exclusive jurisdiction. If you are a consumer living elsewhere in the UK, you may also bring proceedings in your local courts.